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A
Accurate Figures
February 10, 2023
Solved

Can I restore QBO data that was deleted by previous accountant?

  • February 10, 2023
  • 2 replies
  • 0 views

I have a new client where previous bookkeeper deleted transaction and messed up the clients' books from previous year (2017-2021), Is there a way to restore all that data? Everything shows as deleted in clients' books and is creating and all the financials are messed up. 

 

Thank you! 

Best answer by Fiat Lux - ASIA

No. Unless you are using a backup restore app

https://partnerwithus.rewind.com/quickbooks

 

2 replies

Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
February 10, 2023

No. Unless you are using a backup restore app

https://partnerwithus.rewind.com/quickbooks

 

A
Accurate Figures Author
February 12, 2023

Thank you! 

M
Maybelle_S
February 12, 2023

It's good to hear that your problem was resolved, @Accurate Figures. 

 

You are always welcome to visit the Community whenever you need assistance. We are always here to help. I hope you enjoy the rest of your day. Take care.

L
LeizylM
February 10, 2023

Good day, Accurate Figures.

 

I'll ensure you can bring those deleted transactions into QuickBooks Online (QBO).

 

In QuickBooks Online, the option to restore deleted transactions isn't available. However, you can use the Audit Log to re-enter deleted transactions. 

 

Here's how:

 

  1. Go to the Gear icon and select Audit Log. 
  2. Choose the proper user, date, and event from the Filter dropdown menu and click Apply. 
  3. Find the deleted transaction.
  4. Under the History column, select View.
  5. All the information needed for the transaction can be found under the Event column.
  6. Using the information from the Audit log, you can re-enter the transaction with its original transaction date.

 

To learn more about the Audit log feature, check out these articles: 

 

 

Keep your post coming if you need more help with your transactions in QBO. I'm always here to help. Have a great day!

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