Can no longer link bank accounts

I can see you're having issues linking your Bank of America account and we want to assure you that we are taking this matter seriously. We have an ongoing investigation about the account missing on the connection page, chaseair. Our engineers are working to resolve it as soon as possible. 

I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once the issue is resolved. 

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in Talk to a human, then press Enter.
3. Select Contact Support Team.
4. Type again Talk to a human and click Contact Support Team.
5. Choose a way to connect with us.

In the meantime, I suggest recording your bank transactions manually to keep your books updated.

Additionally, I'm adding these articles below so you can categorize them to ensure they're on the correct accounts:

• Categorize online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

We appreciate your patience and understanding while we work to fix this issue. Don't hesitate to respond if you have any more questions. We're always available to assist you.