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October 7, 2021
Question

Can not connect to connected accounts?

  • October 7, 2021
  • 1 reply
  • 0 views
can not access to connected accounts

1 reply

AlcaeusF
October 7, 2021

Hi @accents-mwt-net,


Thank you for posting here in the Community. I can help you with your banking concern in QuickBooks Online.

 

If you're referring to your bank data not downloading to your connected account, I suggest performing some troubleshooting steps. You can start by updating the bank manually to refresh the connection and upload missing transactions.

 

Here's how:

 

  1. On the left navigation bar, click Banking.
  2. Select the account.
  3. Press Update in the upper-right corner. 

 

If you're unable to access the account due to banking errors, please follow the recommended steps in this link (scroll down to Fix specific bank errors): What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

In case you're referring to something else, you can enter more details by adding a comment below.

 

Additionally, I recommend checking the following article you can use if you need to exclude a duplicate or personal expense transaction from your bank feeds: Exclude a bank transaction you downloaded into QuickBooks Online.

 

Leave a comment below if you need more assistance accessing your bank account in QuickBooks. I'm always here to help. Take care always.