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simeonshigg
February 10, 2023
Question

Can't Find Your Bank

  • February 10, 2023
  • 1 reply
  • 0 views

Has anyone had QBO successfully add a new bank for them after requesting it here? (Image below)

If so, how long did it take?

 

 

1 reply

A
Archie_B
February 10, 2023

I appreciate the effort in sharing those details, simeon.

 

I understand how important it is for you to link your bank to QuickBooks Online. But we're unable to provide a specific timeframe for your request since adding a financial institution may take some time. Rest assured, your request will be reviewed and considered in future updates.

 

Can you also share with me the name of the bank? So we can keep this thread updated once it has been added to the list of supported banks.

 

In the meantime, I recommend checking this link to learn how you can manually upload your transactions to QuickBooks Online.

 

I'm also adding this article to guide you in reviewing your bank transactions: Categorize and match online bank transactions in QuickBooks Online.

 

You're welcome to post again in the Community or in this thread if you need further assistance about banking. I'm always available to help. Take care.

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simeonshiggAuthor
February 10, 2023

I do not understand why you cannot share a timeframe.

 

Once, we click the add bank button, no confirmation email is sent.  Since you are an employee, can you email me directly for my banking information?

 

The articles are not related to my concern.

A
Archie_B
February 10, 2023

Thank you for that quick response, simeon.

 

The availability of this feature is a decision to be made between the financial institution and QuickBooks. Most bank purposely won't allow third party connections to certain account types. With that reason, we can't provide a time frame on when will it be rolled out or not. 

 

Also, the Community is an open forum for all QuickBooks users and our resources are only limited. I recommend reaching your bank for more information.

 

Keep us posted if you have other banking questions. I'll get back to you as soon as possible. Have a wonderful weekend!

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