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O
Olk
December 3, 2023
Question

Can't open window. (QB Enterpise Solutions 24.0)

  • December 3, 2023
  • 2 replies
  • 0 views

Bank feeds - debit card - transaction list - one of the vendors - action - select bill to Marl as Paid - I select the vendor and then I need to select which account I need to pay, but I don’t have that box where I have to put check mark to select the desired date/amount . How to solve this problem? I have Windows 11, screen resolution is 2560*1600.

2 replies

A
ArielI
December 3, 2023

Hello, @Olk. I appreciate the details you provided. Let me share some insights about not showing a checkmark to select the desired date or amount.

 

We understand that sometimes things can break. To fix system issues and errors, we recommend running QuickBooks Tool Hub, which provides tools to address common QuickBooks Desktop problems.

 

Company File Issues: Run the Quick Fix my file or the QuickBooks File Doctor to fix common data issues. If you need more help, select File Dr Help.

 

For more detailed steps on troubleshooting and resolving errors with QuickBooks Desktop tools, follow these instructions: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Furthermore, you may also receive an unrecoverable error while working in QuickBooks Desktop. Learn how to fix them using this article: Unrecoverable Error In QuickBooks Desktop.

 

Keep in touch if you have any questions about the Shipping Manager. I'll always be right here to help you.

4
4Gal
December 4, 2023

@Olk 

Run the Verify/Rebuild Data utility. Did you find any error message?

Next step, run the Condense Data utility with any scenario. Did you find any error message?

 

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