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jellis11
November 5, 2023
Question

Can't reconcile bank account after migrating account from Desktop to Online

  • November 5, 2023
  • 2 replies
  • 0 views
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2 replies

I
IrizA
November 5, 2023

I would love to assist you in reconciling your bank account, jellis00. 

 

However, I need more specific information for me to address your concerns properly.

 

Can you specify what kind of error you're getting as you try to reconcile your bank account? Any additional information would help me check for solutions to address your concerns better. 

 

Please don't hesitate to provide any further details or a screenshot as a visual guide to explain your scenario more clearly. 

J
jellis11Author
November 5, 2023

Here is where I stand in reconciling the bank account in question.  Attached is the bank statement from the bank and a screenshot of QB Online register for the corresponding dates in the statement.  Notice both match.  However when  I click RECONCILE it displays an error that the account isn't ready for reconciliation.  All transactions are checked as C so I don't see why this error is happening or how to rectify it.

 

 

 

C
CharleneMaeF
November 6, 2023

I appreciate you for sharing a screenshot,  jellis11. It's my priority to ensure you can reconcile your account.

 

There are several reasons why you encountered an error message when reconciling, and I've listed them below:

 

 

You'll want to start by reviewing the opening balance and confirming it's correct. Afterwards, you can check your bank statement.

 

Here's how:

 

  1. In QuickBooks, go to Accounting, then Reconcile.
  2. Review the account. 
  3. Confirm you're reconciling the correct month(s).

 

Next, if your account is connected to online banking, confirm all downloaded transactions have been matched and categorized before you begin reconciling. Doing so ensures you have the final correct beginning balance. Also, click the We can help you fix it option to open a discrepancy report.

 

 

Review it and use its details to decide if and how to make necessary changes. Intuit recommends talking with whoever made the changes before editing them since they may've been made intentionally.

 

Once you know you need to make corrections, review each transaction on your report one at a time:

 

  1. Click a transaction's View option to see the history of changes to it.
  2. Review your Change Type column. It will inform you what type of change was made.
  3. Perform your edits based on the message displayed in their Change Type column. If necessary, refer to Intuit's list of change types to identify what each one means and what you'll need to do.

 

After reviewing everything on your discrepancy report, the Total Discrepancy Difference should be $0.00. Be sure to check your account's beginning balance again in QuickBooks. It should match the beginning balance shown on your bank statement. When you're ready to proceed with reconciling, click Resume reconciling.

 

Please keep us posted if you need assistance managing your bank transactions or reconciling accounts. We're always here to help you out.

M
Maciel1135
February 5, 2024

When reconciling online monthly ALL check marks to the far right are checked backdated to other monthly statements. How do I uncheck the unwanted checkmarks?

 

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Irene R
February 5, 2024

Welcome to the Community, Maciel.

 

Let me guide you on how you can uncheck the unwanted checkmarks on specific statements so you can start reconciling in your QuickBooks Online (QBO) account. 

 

When reconciling an account in your QBO, ensure that you have entered the correct ending date and amount when reconciling. Follow the steps provided below to uncheck the statements. 

 

  1. At the left panel of your QBO account, select Transactions then Reconcile.
  2. Select the account you want to reconcile, then click on Resume reconciling.
  3. In the right area, tap the circle button to unmark the selected transaction. 

 

Furthermore, you can read this article to know more about reconciling an account in QBO: Reconcile an account in QuickBooks Online.

 

Additionally, check out this article if you want to make changes to your past reconciliations:  Learn the reconcile workflow in QuickBooks.

 

Leave a comment below if you have further reconciliation inquiries with your QBO account. I’ll be here to assist you at any time.

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