Question

Can you linking with Centier Bank?

Forum|Forum|4 years ago
January 15, 2022
2 replies
0 views

Interface failed around December 7. No follow up from QBO. No call back from supervisor. Same old tips that don't work.

QuickBooks Online

I want to make sure this is taken care of, @granthellwarth-a. I'm here to help you isolate the issue when linking a bank account to QuickBooks Online (QBO).

Let’s perform some browser troubleshooting steps to isolate the problem.

Clear your browser's cache.
Let's log into your account using a private/incognito window.
Click the pencil icon on the top right of the connected bank.
Select Edit sign-in info and re-enter your login details and try again.
Reattempt connection after going through the steps above.

If you still can't connect after running through the troubleshooting, let's try repeating the steps with other supported browsers.

After you have performed the provided troubleshooting steps, kindly follow the links listed in Step 4 of this article if you find a specific error: What to do if you get a bank error or can't download transactions in QuickBooks Online.

Additionally, here are some articles that you can read to help speed up the review process of your online bank transactions:

Let me know if you have any other concerns about the issue when linking your bank account to QBO, by leaving a comment below. We're always here to help you. Have a great day!

G

granthellwarth-aAuthor

Thank you Kevin, I attempted this fix today and previously and got the same 103 error. Same error with the QBO iPhone app and iPad app. Same error on my laptop and desktop with Chrome, edge and incognito. My three requests for level two support have gone unanswered. See INV-63444, ticket 1572977218 and INV-65952, among others. Please help me sort this out. Same error since at least December 7. Prior to this date I had established the linking and it worked fine for 5 months.