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idauberoffice
February 18, 2021
Question

Can you please explain the large I rite fees for a couple of deposits?

  • February 18, 2021
  • 1 reply
  • 0 views
A couple of approx $70 fees for $2450 deposits

1 reply

February 19, 2021

Hello, idauberoffice.

 

I can give a brief overview on the $70 fees from the deposits. 

 

When processing payments for Merchant Services, there will be a certain percentage of fees deducted from deposits. You can find the list of fees in these pages: 

 

 

The $70 total fees might be the sum of collections from previous deposits. I'd like to check the broken down details of those fees but I'm unable to access your billing details securely in a public space. 

 

Though, our Merchant Services team can help you get the exact break down of the fees. You'll want to reach out to them using these steps:

 

  1. Click the Help icon.
  2. Select the Talk to a human option. 
  3. Click I still need a human, and then proceed with Contact us.
  4. When asked, enter something like "Break down for the $70 deposit fees for Merchant Services
  5. Click Let’s talk.
  6. Choose how you want to contact us (chat or phone). 

 

You can also read this article for other ways to contact them: Contact Payments or Point of Sale Support

 

After getting the details of the fees, I'm sure you'll have other things to do in QuickBooks Online. We have a number of articles to help you run reports, take care of your books, and more. Browse them in our general articles list page for guides and pointers. 

 

Do you have other tasks you need to accomplish? Add the details below and I'll definitely help you out again. See you soon.