Cannot download bank transactions

I've got your back in downloading your bank transactions, @ttcflorida.

When you connect your accounts to online banking, QuickBooks automatically downloads new transactions. Also, the program updates your entries every night around 10 PM PT. However, every bank has different time increments hence some may take a little longer.

You can manually download the transactions instead. Let me guide you how:

1. Go to the Banking menu.
2. Select your bank account.
3. Click the Update button at the top.
   

If you get the same outcome, you can log in to your bank's website using its URL. Then, check if there are any notifications or alerts that need your attention. Otherwise, you'll need to contact your bank directly to confirm if they have sync issues or system maintenance.

If the issue persists or you get an error message, you can refer to steps 3 and 4 in this article for the fixes: Resolve banking issues in QuickBooks Online.

When you're all set, you can begin categorizing and matching your entries to keep your records accurate.

I can still give you tips with any banking concerns or any QuickBooks-related questions you may have. I'd be here to help you out.