Capital One - Credit Cards Connection Issues

Welcome to the Community, Fifth Gear Automotive.

I'll share some important details about connecting bank accounts in QuickBooks Desktop (QBDT).

Rebranding accounts tied to QuickBooks Bank Feeds can help bank connection issues in QBDT. Before doing so, ensure to create a backup copy of your company.

Here's how:
 

1. Deactivate Bank Feeds for an account.
2. Create a new bank account.
   • From the Lists menu, tap Chart of Accounts.
   • In the Chart of Accounts window, right-click anywhere and hit New.
   • Choose Bank for the Account Type.
   • In the Account Name field, enter the name of the bank.
   • Tick Save & Close.
3. Merge the two accounts by renaming the old account with the name of the new account.
   • Right-click the old account, then tap Edit.
   • In the Account Name field, type the name of the new account.
   • Choose YES when you get the Merge warning dialog box.

For additional information, you can refer to this article: Re-brand or reset accounts for Bank Feeds access.

Additionally, I'd recommend reconciling your accounts every month. This is to effectively monitor your income, expenses, and the growth of your business: Reconcile an account in QuickBooks Desktop.

Let me know if you have concerns about bank connections in QBDT. We'll be with you all through the process. Take care.

I was able to resolve a similar issue I was having with Discover.  I posted details in my thread here, look for the accepted solution.

Error 8888 - All accounts associated with this customer ID have been synced with QuickBooks' bank feeds

We can reset your Intuit ID settings, then let's log back into your Intuit account. These are the steps to follow:

1. From the Help menu, select Reset Intuit ID Settings.
2. Enter the word YES in the confirm field.
3. Click OK.

Once done, let's go to the Company menu and select My Company. Then, click on the Sign In button. Select you're the admin and will be managing the account. On the pop-up, enter your Intuit credentials, then hit Sign In.

Try and set up bank feeds again for that account.

Error 8888 - All accounts associated with this customer ID have been synced with QuickBooks' bank feeds

We can reset your Intuit ID settings, then let's log back into your Intuit account. These are the steps to follow:

1. From the Help menu, select Reset Intuit ID Settings.
2. Enter the word YES in the confirm field.
3. Click OK.

Once done, let's go to the Company menu and select My Company. Then, click on the Sign In button. Select you're the admin and will be managing the account. On the pop-up, enter your Intuit credentials, then hit Sign In.

Try and set up bank feeds again for that account.

Has this been working for anyone as of yet? I have reset my Intuit ID and signed in anew. I have downloaded my Capital One statements as QBO files. I double click them to import and get a screen asking me if I want to import for save for later. I choose import and click ok. Then nothing happens. Nothing is imported. No errors are given. This is extremely frustrating.