I am distressed. I haven't reviewed my Quickbooks Online in sometime. I see things have changed, different menu items, very confusing and will take time to get used to. The worst part is when I go to "chart of accounts" there is nothing there. I've been using this for 10 years and nothing like this has ever happened. Gone! Just like that. I'd really appreciate some help with this. Thank you.
I can see where you're coming from, @SM1970.
Let's perform some basic troubleshooting steps so your accounts will show up in your Chart of Accounts. This way, you can get back to business immediately.
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You can refer to this article if you want to know how to correctly set up your chart of accounts: Learn about the chart of accounts in QuickBooks Online.
Please leave a comment below if you have further concerns with your chart of accounts. I'll always be available to help. Stay safe!
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