Chase bank changed my account number format - QB Desktop Pro 2021
Hello,
When I download QBO files from Chase for my credit card transactions, it's coming over using an account number my QB desktop doesn't recognize. This, after two years of successful downloads and uploads. In the past (with another business account), I've had to shut down the account in QB, and create a new account, even though it's the same credit card account, just to accommodate the new account # in the QBO file so i can do bank feed uploads.
Does anyone know how to fix this without creating a new account?
