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February 21, 2021
Question

Check payments to a credit card are 1) listed as transfers and 2) the check numbers are also not appearing from my bank imports although they are on my bank statements.

  • February 21, 2021
  • 1 reply
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Example payments to DCU check 3747 for 500 is listed as a transfer for that date. The written check 3747 is on my bank statement but not listed when my bank statement is imported into Quickbooks online???

1 reply

February 21, 2021

Hi there, debora3.

 

Welcome and thank you for posting your concern here in the QuickBooks Community. I also appreciate you for providing detailed information on your concern so that I can share accurate details.

 

The downloaded data in QuickBooks Online depends on what your bank shares with us and how they're posted online. I suggest contacting your financial institution so they can verify and investigate why the check payments are recorded as transfers. Then, an entry will be tagged as transfer once you reassign it to a different bank or credit card account. For example, if you record the transactions to a different account, you can select the appropriate bank, then click Record transfer.

 

On the other hand, the check number will not be included once the transactions are imported to QuickBooks Online. You can enter the check number in the Memo field before categorizing your transactions. I've attached a screenshot below for visual reference.

 

 

You can refer to this article to see steps on how you can match or add downloaded entries so you can review them to avoid duplicate transactions: Categorize and match online bank transactions in QuickBooks Online.

 

Please refer to this article to see steps on how you can reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

Let me know if you have additional questions about your payment transactions or banking entries. I'm always here to help.