Checking account and QB bank account off

Hi there, quinn1.

Welcome back to the QuickBooks Community. I appreciate you for performing some troubleshooting details to fix the issue. With this, I'll share further information to ensure that your checking account and transactions in QuickBooks Desktop are match and accurate.

When you open the Reconciliation window and choose an account to reconcile, the Beginning Balance is zero or incorrect. This may be due to one of the following reasons:

• No balance or an incorrect balance was entered when the account was set up.
• Previously cleared and reconciled transactions were voided, deleted, or modified.
• The file was converted from a different version of QuickBooks.
• Possible data damage.

To correct a zero balance and if it is your first time reconciling the account, you can recreate the opening balance. Please note that this option is not available in the Begin Reconciliation window. However, you can create a journal entry and perform a mini-reconciliation to correct it. While to fix an incorrect balance, you'll have to correct the edited, deleted, or cleared transactions. One of the options to find the transactions that caused the discrepancy is to run the Reconcile Discrepancy or Audit Trail reports. Since you've already performed that, you can now re-enter or edit the entries. Please click this article to see the detailed steps on how to perform the process: Fix beginning balance issues in QuickBooks Desktop.

If the issue persists, I suggest contacting our QuickBooks Desktop Support Team. They have the tools to pull up your account to investigate the cause of the 3000 off or discrepancy.

Please refer to this article to view various information or guidelines you need to help to fix any reconciliation issues and how it works: Learn the reconcile workflow in QuickBooks.

Let me know how it goes in the comments below. If you have other banking concerns or inquiries about reconciling your accounts in QBDT, I'm just around to help. Take care always.