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mohavehitch-gmai
May 30, 2024
Question

checking account w/ 2 factor authentication

  • May 30, 2024
  • 1 reply
  • 0 views

How is it that QBO does not support automatic transaction downloading from checking accounts that require 2 factor authentication? That requirement seems so ordinary these days, and QBO SHOULD provide for it. Do I seriously have to manually download and upload a file each time?

    1 reply

    K
    Kevin_C
    May 30, 2024

    Hello there, mohavehitch. I know how essential it is for you and your business to download transactions with an additional security system automatically.

     

    Currently, the option to automatically download transactions that require 2-Factor Authentication (2FA) is unavailable.

     

    In the meantime, you can manually update your bank to download the latest bank or checking transactions:

     

    1. Go to Transactions, then click Bank transactions (Take me there).
    2. Select Update.
    3. Enter your Multi-Factor Authentication (MFA) or 2FA if asked.
    4. Tap Continue update.

     

    Nonetheless, I suggest sending your feedback to our product developers so they can review it and might consider implementing it in the future. Please know that changes are also based on how popular a specific feature request is. Let me show you how:

     

    1. Click the Gear icon, then select Feedback.
    2. Type in your feedback and product suggestions.
    3. Click Next to submit.

     

    Furthermore, you can visit this article that'll help you speed up the review process of your online bank transactions: Set up bank rules to categorize online banking transactions in QuickBooks Online.

     

    I'm always around and ready to help if you have more questions about managing your bank transactions in QBO. Click the Reply button to add your comment so I can assist you further.

    M
    mohavehitch-gmaiAuthor
    May 30, 2024

    This is another thing I don't get... how come in step 3 below it indicates that a 2FA code can be entered, however this option does not show on my end. How can I make it show up for me? Currently, the response simply says that I have to go the the bank's website and take care of something.

     

     

    • Go to Transactions, then click Bank transactions (Take me there).
    • Select Update.
    • Enter your Multi-Factor Authentication (MFA) or 2FA if asked.
    • Tap Continue update.

     

    L
    LollyNino_C
    May 30, 2024

    Thanks for getting back here in the Community, Mohavehitch. I'm here to help and provide some information you need to resolve this.

     

    Mostly, those who handle sensitive information or data like banks are required by state laws for the authentication process. Therefore, some banks have different processes, it could be multi-factor authentication or simply codes. This is new industry-standard security to safeguard your account. With this, QuickBooks depends on the security protocol your bank has implemented.

     

    Your bank may have a different process for authentication, which is why your Two-Factor Authentication (2FA) code does not show on your end.

     

    For additional reference, you can check this article: Manually Update Accounts.

     

    You can click this article for additional information on how to update your bank's login credentials: How to update your bank account sign-in information.

     

    Here are some resources to check. These will grant you more details on managing bank transactions and reconciling an account inside the program:

     

     

    Let us know if you need further assistance managing your bank accounts or transactions. I'd be glad to assist you. Have a great day!

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