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J
John F4
December 29, 2022
Solved

Checks

  • December 29, 2022
  • 1 reply
  • 0 views

When I Print a Check to a Certain person it keeps printing my name in the "Pay to the Order of" spot on the checks instead of the person i am trying to pay.  It lists the persons name and address beneath the money line but not in the Pay to the Order of spot.  I can't find a fix for this.  Any help?

Best answer by BigRedConsulting

Probably, edit that name record and change the Print As name, which for some reason is set up as you.

1 reply

BigRedConsulting
BigRedConsultingAnswer
December 29, 2022

Probably, edit that name record and change the Print As name, which for some reason is set up as you.

J
John F4Author
December 29, 2022

where is the print as portion in the vendor profile?

LieraMarie_A
LieraMarie_A
December 30, 2022

Thanks for responding, @John F4. 

 

Let me show you where the Name to print on checks portion is in the vendor profile. I'm here to ensure you print your checks with the correct information.

 

You can find it in the Name and Contact section. Please see the screenshot below.


If you're still getting the same result, you may have too much accumulated historical data causing this unusual behavior. Whenever you visit a website, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.

 

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

Once signed in, try printing a check again. If it shows the person you're trying to pay, I recommend clearing your browser's cache so you can access QuickBooks with a clean slate. You can also use a different supported one.

 

Don't hesitate to leave a reply below if you have further concerns about managing your vendors. I want to make sure everything is taken care of. Have a wonderful day!

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