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February 2, 2023
Question

Clening up old uncleared transactions

  • February 2, 2023
  • 1 reply
  • 0 views

Hi there!

I have in my reconciliation tab 3 transactions that were not reconciled 2 years ago.

 

I had some outstanding invoices and the customer paid for them, but only paid a part of the amount. The remaining balance was added manually. the money did not come through the bank. what can I do in this case?

1 reply

February 2, 2023

Thanks for joining the Community, 1143468850.

 

To properly identify what you should do with your unreconciled transactions, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.

 

Here's how it works:

 

  1. Go to our Find a ProAdvisor page.
  2. Use the City or ZIP search field to specify a location.
  3. Select Find a ProAdvisor.
  4. Browse through your results and find one that works best for the business. You can click on each ProAdvisor's profile to learn more information about them.

 

Once you've found an accountant, they can be contacted through their Send a message form:
 

  1. Use the available text box to introduce yourself. Be sure to include details about which services you're looking for.


     
  2. Enter your appropriate info in the Your nameYour email, and Your phone number (optional) fields.


     
  3. Hit Send message.

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

If there's any additional questions, I'm just a post away. Have a great day!