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StephanieM23
January 1, 2022
Question

Connecting Bank Account

  • January 1, 2022
  • 1 reply
  • 0 views

The username when connecting to TD Bank Account keeps changing to my QuickBooks Online username.  I keep updating it back to my bank username, but it won't keep it.  What is causing this?  I can't download my transactions and am getting really frustrated! 

1 reply

MichelleBh
MichelleBh
January 1, 2022

Hi there, @StephanieM23.

 

It looks like you've posted twice in this forum. My peer already shared troubleshooting steps about your banking username concern. You can go to this link for your reference:https://quickbooks.intuit.com/learn-support/en-uk/banking/bank-connection/01/999462#M12186.

 

For your future reference, check out this article: Banking FAQS. This page contains steps and information about your banking transactions, deposits, reconciliation, and other related topics. 

 

Let me know if you have follow-up questions about your banking feeds. I'm happy to help you. Happy holidays!

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