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M
mgarcia1
December 2, 2021
Question

Correcting reconciled bank deposits that were applied to the wrong invoices

  • December 2, 2021
  • 1 reply
  • 0 views

Hello,

 

In a previous month, incoming payments were applied to the wrong invoices and to the wrong customer account.

 

For example, an incoming payment of $1,000 was applied to Customer A's Invoice 1 & Invoice 2, but it should have been applied to Customer B's Invoice 3 & Invoice 4.  Is there a way to edit this payment's bank deposit to correctly reflect the incoming payment and to correctly record the effects on each Customer's A/R balance?  Will I need to undo and re-do the Reconciliation for the month this occurred? 

1 reply

C
Catherine_B
December 3, 2021

I can show you how to fix your reconciled transactions, mgarcia1.

 

If you need to make changes after you reconcile, start by reviewing a previous reconciliation report. If you reconciled a transaction by accident, here's how to undo the reconciliation:

  1. Select Accounting and then Chart of Accounts tab.
  2. Find the account that has the reconciled transaction. Then select View register.
  3. Look for the transaction. If the transaction is reconciled, you’ll see an “R” in the checkmark ✔ column.
  4. Select the transaction to expand the view.
  5. In the checkmark ✔ column, select the box with the “R” until the box is blank. This removes the transaction from the reconciliation.
  6. Select Save.
  7. Close the account register.

Make changes to the transaction and then reconcile it again by going to the register and repeatedly marking the transaction R. If you adjusted a reconciliation by mistake or need to start over, I suggest reaching out to your accountant. These kinds of changes can cause issues and unbalance on your accounts.

 

Please let me know and I'll guide you through the process. If you need to take care of other things in QuickBooks, I'm with you in every step of the way. 

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