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November 24, 2018
Question

Credit card transactions do not sync properly, I can only see my payments but no transactions/purchases transferred from credit card account?

  • November 24, 2018
  • 1 reply
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Original commenter did not share additional details

1 reply

SophiaAnnL
November 26, 2018

We can update your credit card account to ensure that all transactions are synced, Jacek_Kura.

 

Updating an online banking account refreshes the connection that QBO uses to download transaction from the bank. To do this, just follow these steps:

  1. From the left menu, select Banking.
  2. On the Banking page, select Update.

Another way to bring your transactions into QBO is to manually import them using Web Connect files. Here's the list of the supported file types:

  • Comma-Separated Values (CSV)
  • Quicken (QFX)
  • QuickBooks Online (QBO)
  • Microsoft Money (OFX)

I'm right here if you need anything else. Thanks for dropping by.

April 6, 2020

terrible answer.  doesnt even address actual question.  Thanks for dropping by