Hi AileneA,
Thanks for your response.
I completed your instructions for Step 1. and 2.
3. Link the deposit to the Bill Credit.
(b) Do not understand "Check the Deposit that matches the Vendor check amount. (How do you see deposits went you are in Vendor, Pay Bills? The Set Credits is grayed out.
Thanks.
I appreciate you for performing the steps provided by my colleague. I can help you link the deposit to the bill credit, Lucy222.
When you're on the Pay bills window, make sure to check the filters that you set. You can set to view all the bills under the specific vendor. Check the screenshot below:

The first scenario that is outlined in the article that you're following is for refunds that you've received from your vendors for bills that are already paid.
If the credits are not showing or grayed out, let's run the Transactions History of the credit to see if it's applied to a bill.
Here's how:
- On the report screen, double-click the Credit to open it.
- Go to Reports at the top and click Transaction History.
- You'll see the bill associated with the credit.
From there, check the bill associated with the credit. If it's still not showing, a data integrity issue could be the reason. Let's run the Verify Rebuild Data tool to help us identify if it is and repair the data. Here's what you'll need to do:
- Click the File menu at the top.
- Go to Utilities, then choose Verify Data.
- If QuickBooks detected no problems, there's no further action needed. If you receive a message, "Your data has lost integrity", the file is damaged. Just continue to Rebuild Data to correct the problem.
- When you Rebuild Data, you'll receive a message to back up your company file, just click OK. The utility starts as soon as the back up is finished.
- Click OK when you get the message "Rebuild has completed".
- Run Verify Data again to check for remaining data damage.
For more details about the Verify/Rebuild process, check this article: Verify and Rebuild Data in QuickBooks Desktop.
I've added these articles for future reference:
Please let me know if you need clarification about linking the deposit to bill credit or there's anything else I can do for you. I'll be standing by for your response.