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February 1, 2022
Question

Cust pays with CC. Invoice updated with payment receive. But also updated as deposited. So when bank deposit shows up, there is nothing to match it to.

  • February 1, 2022
  • 1 reply
  • 0 views
I can see the payment with deposit. so I cannot match the bank deposit. But then I can't balance my checking account if I exclude it. The amount shows up on my Profit and Loss.

1 reply

February 2, 2022

Allow me to fill you in on everything you need to know about matching bank transactions in QuickBooks Online (QBO), 

davidpwilliams62.

 

Let's check some criteria that could prevent the program from matching the transfers to check:

  • Verify that the transaction has not been reconciled.
  • Verify the transaction was entered using the same bank account.
  • Make sure the QuickBooks Online transaction has not been previously matched to another bank downloaded transaction.
  • If it is a deposit or payment received, make sure it is not on the Bank Deposit page (undeposited).

First, you'll have to consult with your bank why you're seeing the deposit amount to the correct account. This is because QuickBooks will only depend on the transactions given by the bank.

 

Meanwhile, make sure you transfer the deposit amount to the correct account in the For Review tab so that the bank and QuickBooks balance will match. Here's how:

  1. Go to the Banking menu then choose the For Review tab.
  2. Select Record Transfer option, then the transfer account.
  3. Click Record transfer once done.

I’ve added this reference to guide you thoroughly on how to match, add, or view multiple matches: Categorize and match the online bank transactions in QuickBooks Online.

 

For additional insights, you can check out these articles:

That should get you fixed right up! Please let me know how it goes by leaving a comment below. I'm always here if you need further assistance.