Customer paying by credit card

Hello there, @ametz1201.

When your customer makes a payment and the fees are deducted, the process for recording these transactions in QuickBooks Online (QBO) involves receiving the payment as usual and posting it to the undeposited funds account. After this, you should create a bank deposit to transfer the funds from the undeposited funds account to the appropriate bank account.

I'll guide you through the process. Here's how:

1. First, make an Invoice to your customer.
2. Once done, select Receive Payment.
3. From there, choose Undeposited Funds for the Deposit To option.
4. Check the box of the invoice you made.
5. Click Save and Close.

Once done, you must record the fee in the bank deposit.

Here's how:

1. Click + New.
2. In the Other column, select Bank Deposit.
3. Choose your accurate Bank Account in the Account field.
4. Tick the box in the Received From column.
5. In the Add funds to this deposit, enter the necessary information.

• Please note that it should be an expense account you use in the Account column.
• Enter the fee in the Amount column, it should be a negative amount to deduct.

     6. Hit Save and Close.

Moreover, you can manually add service fees to invoices in QuickBooks Online .  

Additionally, you can check these articles for further guidance regarding your invoices:

• Edit the payment and processing fees account for QuickBooks Payments.
• Handle a customer credit or overpayment in QuickBooks Online.

Furthermore, to enhance your accounting process, ensure accurate financial records, and get expert assistance, I recommend considering QuickBooks Live Bookkeeping. This service can give you significant time, enabling you to focus more on growing your business.

If you still have questions regarding your invoices, feel free to post again. I'm here to help you. Stay safe!