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February 11, 2019
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debit card refund to credit my account for a purchase made

  • February 11, 2019
  • 1 reply
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Nonprofit organization using QB desktop premier 2018...

We made a purchase (Dec 2018) with our debit card for a computer keyboard and returned it Jan 2019. What is the best way to enter this return transaction that shows up on my online bank statement?

Best answer by JessT

Hello annstephens!

 

It should be the same item you used on your purchase transaction in December. To make this easier, you can open the transaction in December 2018 to see what item or account it is. Then, use it on your credit transaction.

 

You said, you only see donation. If it's not the donation item, it's possible that the item was inactivated. So, you can open your Item List, and include the inactive items. Then, when you find it, make it activate again, and you can use it in the credit.

 

 

Feel free to post back here after you check everything. Thanks.

1 reply

HoneyLynn_G
February 11, 2019

Hello there, @annstephens.

 

Welcome to the Community space. I can help you enter the return transaction that shows up on your online bank statement.

 

First, record the Deposit of the vendor check:

  1. Click Banking.
  2. Select Make Deposits.
  3. Click the Received from drop-down and choose the vendor who sent you the refund.
  4. In the From Account drop-down,  select the Accounts Payable account.
  5. In the Amount column, enter the actual amount of the Vendor check.
  6. Click Save & Close.

Second, record the Bill Credit for the returned items:

  1. Click Vendors.
  2. Select Enter Bills.
  3. Select the Credit radio-button to account for the return of goods.
  4. Enter the Vendor name.
  5. Click the Items Tab.
  6. Enter the returned items with the same amounts as the refund check.
  7. Click Save & Close.

 

Lastly, link the deposit to the Bill Credit:

  1. Click Vendors.
  2. Select Pay Bills.
  3. Check the Deposit that matches the Vendor check amount.
  4. Click Set Credits.
  5. Apply the Bill Credit you created earlier then click Done.
  6. Click Pay Selected Bills.
  7. Click Done.

That should record the vendor refund, annstephens.

 

Let me know you have follow up questions about refunds. I'm still here to offer my assistance. Wishing you all the best!

February 11, 2019

Thank you for all the great graphics to help clarify!

I got stuck on second section, step 6, not sure what to write in the Items column. I must not have the right thing listed in my Items List because I only see "Donation" in the drop-down so I need to know what to "Add New" to complete this step.

JessT
JessTAnswer
February 11, 2019

Hello annstephens!

 

It should be the same item you used on your purchase transaction in December. To make this easier, you can open the transaction in December 2018 to see what item or account it is. Then, use it on your credit transaction.

 

You said, you only see donation. If it's not the donation item, it's possible that the item was inactivated. So, you can open your Item List, and include the inactive items. Then, when you find it, make it activate again, and you can use it in the credit.

 

 

Feel free to post back here after you check everything. Thanks.