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topherfarrell
August 11, 2022
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deleted credit card charge recovery

  • August 11, 2022
  • 1 reply
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I accidentally deleted a charge that downloaded via Bank Feeds. It has a lot of line items for inventory. Is there a way for me to recover the deleted charge? If not, what's the best way to enter the charge again without it showing as a bill that needs to be paid?

Best answer by katherinejoyceO

Thanks for coming by in the Community today, @topherfarrell. We can only get the details of your deleted credit card charges and re-enter them in QuickBooks manually. 

 

To do this, let's pull up the Audit Trail report. This report keeps track of your activities, and from there, you can see the changes made to your books. 

 

Here's how:

 

  1. In the Reports menu, hover over Accountant & Taxes.
  2. Choose Audit Trail, then select the Customize button and click Display.
  3. Choose the Dates from the drop-down arrow, and then enter From and To. 
  4. Select the Filter tab. 
  5. Start searching for the specific transactions you want to show the report, then click OK.

 

From there, you can get all the transactions deleted accidentally. Then, use those details to re-enter them as an expense transaction.

 

You can check out this short video tutorial to learn about recording expenses in QuickBooks Desktop. 

 

Don't hesitate to click the reply button if you still need more help recording credit card charges in QuickBooks. I'm always happy to help. Take care.

1 reply

katherinejoyceO
katherinejoyceOAnswer
August 12, 2022

Thanks for coming by in the Community today, @topherfarrell. We can only get the details of your deleted credit card charges and re-enter them in QuickBooks manually. 

 

To do this, let's pull up the Audit Trail report. This report keeps track of your activities, and from there, you can see the changes made to your books. 

 

Here's how:

 

  1. In the Reports menu, hover over Accountant & Taxes.
  2. Choose Audit Trail, then select the Customize button and click Display.
  3. Choose the Dates from the drop-down arrow, and then enter From and To. 
  4. Select the Filter tab. 
  5. Start searching for the specific transactions you want to show the report, then click OK.

 

From there, you can get all the transactions deleted accidentally. Then, use those details to re-enter them as an expense transaction.

 

You can check out this short video tutorial to learn about recording expenses in QuickBooks Desktop. 

 

Don't hesitate to click the reply button if you still need more help recording credit card charges in QuickBooks. I'm always happy to help. Take care.

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