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Carneil_C
January 24, 2022

It's nice to have you in the Community, @tbooks1. I'll take care of this query about the reconciliation in QuickBooks Online.

 

Once Opening Balance Equity is deleted after connecting your credit card account, QBO won't create another entry for it. This may be because you've entered a deposit transaction and at the same time unknowingly added one when creating the account.

 

To check this, let's visit the Audit Log page. This way, you'll be able to verify all the transactions and keep track of your activities.

 

Here's how:

  1. Go to the Gear icon.
  2. Select the Audit log.
  3. From the Filter drop-down menu, select the appropriate user, date, and event(s).
  4. Click Apply.
  5. Check all activities, then select the View hyperlink to take a closer look.

In case you've found out either you've entered a deposit transaction or added the opening balance entry when creating the account, you'll have to go back to the register and perform the deletion process again. This time, I assure you that the Opening Balance Equity account will be removed.

 

When everything is all set, you'll want to check out these articles for guidance. These can guide you further on how to categorize your transactions and reconcile your account flawlessly: 

Keep me posted if you still have questions or concerns about your transactions in QuickBooks Online. I'll be around for you. Have a great day! 

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