Hello, aguillot.
I appreciate your time visiting us today. Let me help you correct your deposit.
You'll normally get an alert when modifying a deposit that's already linked to your bank or invoice. To correct this, we'll need to undeposit the transaction first before editing or deleting it.
Let me guide you how to do that:
- Go to the Reports tab.
- In the Search field, look for Deposit Detail.
- Update the date to show the deposits you'd like to modify.
- Click the Run report button.
- Press the amount in the Amount column.
- Tap the customer name in the Received From column.
- On the transaction, click the deposit date below the customer name.
- In the Bank Deposit window, uncheck the customer name.
- Hit Save and new.
The amount now will show as a pending deposit in the Bank Deposit screen.
- Click the customer name again to open the transaction.
- Update the Amount received.
- Press Save.
Once done, you can now redeposit the corrected amount and reconcile your account.
I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can. Stay safe!
