Skip to main content
S
Scrump
October 28, 2024
Question

Deposit, missing

  • October 28, 2024
  • 2 replies
  • 0 views

A customer paid me nearly $70k. I have a Quickbooks email confirmation, but that money has not appeared in Quickbooks (that I can find) or into my bank account, and it's been 5 days. Can anyone advise me where to see it? 

Quickbooks holds on to your money...and charges too much for this service..then wants 1.75% to pay you your own money instantly. What a ripoff. 

Mark

    2 replies

    L
    LeizylM
    October 28, 2024
    Accepting payments maintains financial stability and supports your mission, Scrump. I'll share some steps to help you track the transaction.
     
    Please know that the fee for instant and scheduled deposits is 1.75% of the total deposit amount. Moreover, for first time users, we'll deposit your first set of payments within 5 business days while we set up your account. Once completed, we'll process the funds much faster.
     
    To track the status of the transaction, you can follow the steps below:
     
    1. Sign in to the Merchant Service Center.
    2. From the homepage, select Activities & Reports and then Deposits.
    3. Set the correct date range in the Dates field.
    4. Hit Search.

     

    If there's an issue with a deposit, you'll see Withheld or Batch Deposit Returned in the Status column. You'll get an email from us with steps to fix the issue. I recommend checking your inbox.
     
    If it showing as Funded, you'll need to coordinate with your bank to see if they require additional steps. There some financial institution that hold onto funds after we deposit them.
     
    If you still need more help, I suggest contacting Customer Care Team. You can visit this link to connect with us: Contact QB Payments. Once you're in, simply select QuickBooks Payments from the drop-down and follow the on-screen prompts.
     
    I'm always around if you need further assistance with handling bank deposit. Just leave a comment below. Have a wonderful day.
    FishingForAnswers
    FishingForAnswers
    October 28, 2024

    @LeizylM  "In the past, QuickBooks Online Payments customers had a $50,000 cap on any single ACH transaction. Say goodbye to splitting the bill or making multiple ACH payments, because eligible merchants can now make single ACH transactions of up to $100,000. However, this is a cap increase—it doesn’t mean all ACH transactions below $100,000 will be approved."

     

    What in the world did I just read?

     

    Did you somehow fuse an advert with the support script?

      FishingForAnswers
      FishingForAnswers
      October 28, 2024

      @Scrump  Sure.

       

      It is currently located in one of QuickBooks' interest bearing accounts.

       

      Not the interest bearing accounts they use to store people's preemptively withdrawn weekly payroll taxes, though; that's an entirely different group.

        Terms & ConditionsAccessibility statement