Deposit paid but not deposited

Hello, MRO1. 

I'll be sharing details about why invoices show as paid but not deposited. And I'll also guide you on how to deposit the payments accordingly. 

Invoices will be marked as paid but not deposited when the payments are still in the Undeposited Funds. It holds the amount until you deposit it at your real-life bank. 

You can use the Bank Deposit feature to transfer the funds from UF to your bank account. Here's how:   

1. Click the +New icon, then choose Bank deposit. 
2. Select a bank account where to deposit the amounts. 
3. Choose the undeposited invoices from the list.
4. Save the deposit.

Once done, you can now go to the Invoices screen to verify if the transaction already appear as deposited.  

Please refer to these articles to view different information on how bank deposits work with the Undeposited Funds account in QuickBooks:

• Record customer payment in QuickBooks Online
• Bank Deposits 

Lastly, I recommend reconciling your account after depositing the amounts to keep your books and balance intact. Here's your reference: Reconcile an account in QuickBooks Online.

If you need further assistance while working on your deposit transactions in QuickBooks, click the Reply button and post a comment. I’ll be right here to help and make sure you’re taken care of. Have a good one.