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R
Ravenhead
July 12, 2023
Question

deposit payments marked "to be deposited"

  • July 12, 2023
  • 1 reply
  • 0 views

I have a list of payments that need to be deposited. They are payments made through quickbooks online. the payments show on transactions list, but i can't figure out how to deposit them so they show up in the bank account register

1 reply

K
Kurt_M
July 13, 2023

It's our pleasure to have you here today.

 

Before anything else, we'd like to say that we appreciate you for using QuickBooks Online (QBO) to record your daily business transactions. We'll write down the process so you can deposit the payments made inside your company file and for them to show in your bank account register:

 

  1. Access your QuickBooks Online company.
  2. Select + New, and select Bank Deposit.
  3. From the Account ▼ dropdown, choose the account you want to put the money into.
  4. Select the checkbox for each transaction you want to combine.
  5. Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
  6. Click Save and close or Save and new.

 

See this article for more information: Record and make bank deposits in QuickBooks Online.

 

In addition, here are some articles to help you ensure your numbers are accurate, and manage bank transactions inside QBO:

 

 

Feel free to visit us if you have any additional QuickBooks-related questions. The Community is open 24/7, and we'll be more than happy to help you out again. Take care, and have a good one!

R
RavenheadAuthor
July 13, 2023

Thank you, but the problem is that no payments show up when I follow those steps.  We received the notification that the payments had been made, but I haven't seen them in bank transactions yet.  Actually, some of the older ones showed up, but I didn't realize at the time that I had to "make the deposit" to get them to show up on the bank register.  

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