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February 17, 2021
Question

Deposit shows on banking page for wrong bank

  • February 17, 2021
  • 1 reply
  • 0 views
deposit shows on banking update page but not on reconciliation page but in wrong bank

1 reply

February 17, 2021

Hi there, @lpaulpremr.

 

Let's sort this out and show the deposit to the correct bank.

 

You can check your bank account statement to make sure you can record the deposit to the correct bank register. It's also possible that it was recorded as a transfer from the correct bank.

 

To fix this, you can add this deposit to the register and then edit the transaction and put it in the correct bank account.

 

Let me show you how:

  1. On the Banking page, go to the For Review tab.
  2. Click Add/Confirm.
  3. Select Go to bank register.
  4. Choose the added deposit.
  5. Click Edit.
  6. From the Bank Deposit window, choose the correct bank account in the Account drop-down.
  7. Select Save and close.

 

That should fix the issue. You can reference this article for more insights in bringing bank transactions into the register: Categorize and match online bank transactions in QuickBooks Online.

 

Once done placing the transaction to the correct bank account register, you can continue to reconcile the entry in QuickBooks Online.

 

If there's anything else you want to know about QuickBooks banking, feel free to place them here. I'll make sure to help. Have a great day!