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arkvalleyinfo
October 16, 2018
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Deposit to wrong bank account

  • October 16, 2018
  • 2 replies
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Our company has more than one bank account.  One of our customer paid by echeck thru Quickbook which QB is pending the payment for 3 -5 day. But finally when the check is deposited & post into our bank, it went to our old bank account (Wells Fargo Bank).  How can I change it & make sure in the future that all the echeck will deposit to our new bank account (Chase Bank)?  Thank you!

Amy

Best answer by RenjolynC

Hi amy.wong,

That would be problematic when trying to get your books together. Let me help you figure this one out.

To change the QuickBooks Payments bank account designation in your QuickBooks Online, you can follow these steps:

  1. Click the Gear icon located in the upper-right hand corner. 
  2. Under Your Company, click Account and Settings.
  3. On the left menu, click Payments.
  4. In the Recording Accounts section, click the Edit icon.
  5. In the drop down for Where should we record Payments deposits?, select the account you want.
  6. Click Save.

For more information on how to change the QuickBooks Payments bank account in QuickBooks Online, please see this article: https://community.intuit.com/articles/1145395.

You can also contact one of our Merchant Services specialists to get further assistance about changing the deposit account. Just click on this link to get our contact information: https://community.intuit.com/articles/1164874.

Feel free to come back to the Community if you have other questions. Thank you.

2 replies

RenjolynC
RenjolynCAnswer
October 16, 2018

Hi amy.wong,

That would be problematic when trying to get your books together. Let me help you figure this one out.

To change the QuickBooks Payments bank account designation in your QuickBooks Online, you can follow these steps:

  1. Click the Gear icon located in the upper-right hand corner. 
  2. Under Your Company, click Account and Settings.
  3. On the left menu, click Payments.
  4. In the Recording Accounts section, click the Edit icon.
  5. In the drop down for Where should we record Payments deposits?, select the account you want.
  6. Click Save.

For more information on how to change the QuickBooks Payments bank account in QuickBooks Online, please see this article: https://community.intuit.com/articles/1145395.

You can also contact one of our Merchant Services specialists to get further assistance about changing the deposit account. Just click on this link to get our contact information: https://community.intuit.com/articles/1164874.

Feel free to come back to the Community if you have other questions. Thank you.

E
ea_logos
October 28, 2019

I use QB Desktop Pro Plus 2019 and my payments are actually deposited into the correct account, but when I download the transaction, it goes into my old checking account.  I can edit it, but it would be nice and a timesaver if I could figure out how to make QB download it into the correct bank account.  Thanks!

S
SarahannC
October 28, 2019

Hi ea_logos,

 

Have you not tried connecting the bank to your new account in QuickBooks? If so, let's connect the bank feeds to your new bank account in QuickBooks. Before doing so, you'll have to deactivate the online service of your old checking account. 

 

This way, the transaction will be downloaded into the right account.

 

Here's how to deactivate:

 

  1. Go to the Lists menu.
  2. Select Chart of Accounts.
  3. Right click the old checking account and select Edit Account.
  4. Go to the Banking Settings tab.
  5. Select Deactivate all online services.
  6. Then, click OK to confirm.
  7. Select Save and Close.

 

Once successfully deactivated, you can connect your new bank account in QuickBooks to bank feeds. Check out for the detailed info here.

 

Send me a reply if you need more help with QuickBooks account. Thanks for dropping by.

C
CE79
December 3, 2019

Good afternoon,

 

I am trying to figure out how to fix this problem.  I have an deposit going into the wrong bank account so I caught it the following month, so we transferred it out of the bank account.  So now I left in the bank tab that is link to bank account because of quickbook online so how do I get rid of the deposit and eft ach internet transfer that are showing up on my banking tab?

 

Thank you

CE

MikiD
MikiD
December 3, 2019

I’d like to share my thoughts about this concern, CE79.


If these transactions should not be recorded in QuickBooks, you can exclude them on the banking page. Here’s how:

 

  1. Go to Banking from the left menu then select the Banking tab. 
  2. Under the For Review page, select the transactions involved by putting a check-mark. 
  3. Click the Batch actions tab and choose Exclude selected.  

Though, if they’re already showing under the Reviewed tab, you’ll need to undo it first. Here’s how:

 

  1. Under the Reviewed tab, locate the transactions. 
  2. Select Undo under the Action column. 
  3. Once done, go back to For Review tab and follow the first set of steps above. 

 

You can check this article for more thing you can do on the banking page: Assign, categorize, edit, and add your downloaded banking transactions. 

 

Please don't hesitate to visit us again if you need anything else. 

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