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dlachusa
February 13, 2021
Question

Deposit transfers from Paypal that were in my Quickbooks account all of 2020 are now missing. I just ran a P&L for tax purposes & discovered many deposits missing. Why?

  • February 13, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Rubielyn_J
Rubielyn_J
February 13, 2021

I'd be glad to assist with bringing your missing deposits from your Paypal in QuickBooks, @dlachusa.

 

To start, check on your report and ensure that it's filtered for a specific date. This way, all deposits will show in your report. Also, make sure that those deposits from Paypal are dated within 2020. 

 

Here's how: 

  1. Sign in to your QBSE account.
  2. Go to the Reports menu. 
  3. Choose the View dropdown menu in the Profit and Loss section.
  4. Under Last Year, choose the report date.

 

You can also browse this article in case you want to download or print the report: Get reports in QuickBooks Self-Employed.

 

Don't hesitate to tag my name in the comment section below if you have other concerns. I'll be around to provide further assistance. Have a good one!

D
dlachusaAuthor
February 13, 2021

I already did all of that. The deposits were there last year but now they have disappeared. I had to manually add them all back in. Why would they disappear? 

C
ChristieAnn 11
February 13, 2021

Hi there, dlachusa.

 

Thank you for coming back and I appreciate you for following the steps shared above and for performing the manually add entries to fix the issue.

 

Sometimes filters can be the reason why some of the entries are missing. Let’s open the Transactions menu and change the Type, Account, and Date drop downs to All to verify.

 

Here’s how:

 

  1. Log into QBSE and click the Transactions menu.
  2. In the Type, Account, and Date drop-downs, choose All.
  3. Scroll through the list of transactions to see all your entries.

 

If you’re still unable to find them, let's refresh your bank. This way, we can check if the missing transaction will appear after refreshing the banking page and to see the latest updates. Follow the steps below.

 

  1. Go to the Gear icon.
  2. Select Bank accounts.
  3. Click the Refresh All button.

 

 

 

 

 

You can perform it 3-4 times to check or view the missing transactions.

 

If the issue persists, I recommend contacting our QuickBooks Support Team. They have the tools to pull your account to see the cause of the issue.

 

 

Please refer to this article to see steps on how you can categorize your income and expenses so you know what areas of your self-employed business have the biggest impact: Categorize transactions in QuickBooks Self-Employed.

 

Please let me know if you need additional help with the steps I've provides above or any other concerns. I'm always here to help. Have a good one and stay safe.

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