Skip to main content
February 16, 2023
Question

Deposits

  • February 16, 2023
  • 1 reply
  • 0 views

After I have received payments for several invoices, I try to make a deposit and their names are not there to post the deposit.  help

1 reply

Candice C
February 16, 2023

Good afternoon, @lmulkey4007@yaho

 

It's great to see you back in the Community. Let's work together to figure out why your customer's name isn't showing up when making a deposit after you've received the payment. 

 

To be sure, can you provide me with a screenshot of one of the invoices and then the names when making a deposit? 

 

This will help us determine the best solution for your business and get to the root of the problem. In the meantime, you can review this guide for more details about deposits. I'll be waiting for your response!