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Katherine54
August 31, 2021
Question

Deposits and Payments

  • August 31, 2021
  • 1 reply
  • 0 views

My online Quickbooks has been entering my deposits correctly in my register but then it also enters the same amount as a payment in my register (they void each other out)  Therefore my bank register is way off.  If I delete the payment amount, it also deletes the deposit amount.  They are somehow tied together and I cannot figure it out.  HELP?????

1 reply

R
ReymondO
August 31, 2021

I'll help you remove the duplicate deposits in your account, @Katherine54.

 

You can delete the manually created deposit and then undo the one from your banking.

 

Here’s how:

 

  1. Go to the Accounting menu and click Chart of Accounts.
  2. Locate and click the View register of your bank.
  3. Click the manually created Deposit and select Delete.
  4. Select OK to confirm.

 

Once done, undo the added Deposit from the Banking page:

 

  1. From the Banking menu, click the bank where the deposit came from.
  2. Select the Reviewed tab, and look for the deposit.
  3. Click Undo under the ACTION column.

 

After deleting or resetting the deposits, we’ll match the invoice that was already paid to the cleared deposit from the Banking page.

 

  1. Still from the Banking page, select the bank and look for the deposit in For Review.
  2. Click the deposit and select Find match.
  3. Filter the Date range that includes the date when the invoice payment was created.
  4. Check the Payment and then click Save.

 

After this, try to run the Profit &Loss report and check its total.

 

For future reference, please check out these articles:

 

Let me know how it goes by adding a comment down below. I'd be glad to provide further assistance. Keep safe.

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