Skip to main content
November 17, 2022
Question

Deposits not cleared in QBO

  • November 17, 2022
  • 1 reply
  • 0 views

I have 2 deposits that I know have cleared the bank but they have not cleared in QBO. How can I fix this?

1 reply

MaryLandT
November 17, 2022

Hi there, DIETRYING.

 

I'm here to help you clear deposits in QuickBooks Online. You can manually change the status of those deposits to C. Doing this will clear your transactions.

 

Here's how:

 

  1. Go to Accounting from the left menu, then select Chart of Accounts.
  2. Find the account where you deposit the funds, then click View Register.
  3. Locate the deposit and open it You should see the status being displayed like this.
  4. From the checkmark ✔ column, click the box until the letter "C" appears. This C is representing that the transaction was cleared.
  5. Click Save.

 

Always check your transactions to ensure your accounts are balanced and accurate. To do this, you'll want to reconcile your bank accounts. Doing this will help check if transactions in QuickBooks matches with what you have on the real-bank account.

 

I've added a couple of articles below that'll help you handle your account's reconciliation in the future.

 

If there's anything else that I can help you with clearing deposits, please let me know in the comment section below. I'll always around ready to assist you.