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February 5, 2021
Question

Desktop Bank Feeds

  • February 5, 2021
  • 1 reply
  • 0 views

Every time I add any transaction from the bank fee I get the message included on the screen shot. If I hit OK, the transaction is added. How do I fix this?

1 reply

katherinejoyceO
February 5, 2021

Hi there, @businesscycle

 

Thanks for visiting the Community today. I'm here to help you get past on this issue.

 

As an insight, the error you're getting likely to appear when QuickBooks can’t access the fiblueprint.xml file because of user permission restrictions. This usually happens when you use QuickBooks in a hosted, terminal service, or Citrix environment.

 

To continue working in your Bank Feeds Center, follow these steps below:

 

  1. Find and open your QuickBooks folder in C:\ProgramData. Note that XX stands for your QuickBooks version. Example: Pro 2018 = 18 or Enterprise 19.0 = 19.
    • Pro, Premier, or Accountant: C:\ProgramData\Intuit\QuickBooks 20XX\components\olb\branding\filist\
    • Enterprise: C:\ProgramData\Intuit\QuickBooks Enterprise Solutions XX.0\components\olb\branding\filist\
  2. Find and double-click on the fiblueprint.xml file.
  3. If the file opens, close it and restart QuickBooks. Retry working on your bank feeds.
  4. If you can’t, you need to grant full access to your profile. To do this:
    1. Right-click anywhere in the folder and select Properties.
    2. Go to the Security tab, then select Edit.
    3. In the “Group or user names” section, select Everyone.
    4. In the “Permissions for Everyone” section, select Full control.
    5. Close the Edit and Properties windows.
    6. Restart your computer, then open QuickBooks. Retry working on your bank feeds. 

In case you're unable to set the permissions, I'd suggest you contact your hosting provider or an IT professional to update it.

 

For more troubleshooting steps, check out this article: Fix System Exception errors.

 

For future reference, read through this article: Add and match your bank transactions in QuickBooks.It helps you learn about categorizing your transactions to make sure they're added to your books. 

 

Feel free to message again if you have more questions. I'm always delighted to helping your resolving issues about banking.