Disappeared Bank Account

Hi, pdco1. You can do the follow options I'll share to recover the bank account that suddenly disappeared.

Firstly, we can check if this account is still in your Chart of Accounts by ticking the Include inactive checkbox below. Doing this will show all the inactivated accounts in your QuickBooks Desktop and also check whether it's still part of this list. To do so, here's how:

1. Go to the List menu.
2. Select Chart of Accounts, then tick the Include inactive checkbox.
3. Search for the bank account's name. 

If you find the account while doing this, let's reactivate it. You can click the X mark beside the inactivated account to restore it.

If you can't find it while following the steps above, we can restore your company file from a previous backup. It will help us undo the changes you've made with your company file. Let's locate the most recent backup of your QBDT company before the account disappearance. 

Since you're using a hosting service, you'll have to move it to your local hard drive before we can proceed to the next steps. You can follow the steps I'll share below. 

1. Transfer your company file to another computer.
2. Move the company file to another location on the same computer you're using.
3. Relocate your entire QB data folder.
4. Download it with Intuit Data Protect

For more guidance, you can read this article: Move your company files to another computer.

Once you've performed this, follow these steps to restore a backup company file.

1. Open your QBDT program, then go to the File menu and choose Open or Restore Company.
2. Select Restore a backup copy and click Next.
3. Toggle to Local Backup and hit Next.
4. Browse your computer for the backup file. This a sample format [Your company name].qbb.
5. Select a folder to choose where to save your restored company file, then click Open.
6. When you're finished, select Save. If you receive any messages regarding possible data overwriting, choose the option that suits your needs. Do not overwrite anything unless you are sure.

You can read this article for reference: Restore a backup of your company file.

If you're still unable to recover this account, I suggest contacting your third-party app so they can assist you in locating and recovering this financial statement. 

To learn more about how a chart of accounts works in QBDT, you can scan this article: Work with the chart of accounts in QuickBooks Desktop.

I'll always make sure to address your concerns if you have follow-up questions about recovering a bank account in QBDT. Be sure to click the reply button if you have one.