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December 3, 2021
Question

Do you skip the undeposited funds account

  • December 3, 2021
  • 1 reply
  • 0 views
I occasionally run into trouble with the undeposited funds account not zeroing out, which I believe means something is not matching to my bank statement. I also notice that the entries remain in this account. Is that supposed to happen?

1 reply

December 3, 2021

Hello there, @kelly34. I'd be glad to provide additional information about clearing up your undeposited funds account.

 

The Undeposited Funds account will hold your customer's payments until you decide to deposit them in a bank account. If you want to know how payments get in the Undeposited Funds, see this article.


To sort this out, you can move the undeposited funds into your bank account to match your actual bank deposit. Here's how:

 

  1. Click +New, then select Bank Deposit.
  2. From the Account dropdown, choose the bank account where you're depositing the money.
  3. You can see all the transactions from your undeposited funds account, then add a checkmark to select it.
  4. If you want to add extra money along with the customers' payments, then include it under Add funds to this deposit section.
  5. Once done, select Save and close.


Importantly, just make sure your deposit in QuickBooks is the same amount as the deposit in your bank statement.

 

Check out this article to learn more about recording and making bank deposits in QuickBooks Online.

 

You are always welcome to post in the community if you have any other concerns or questions. I'd be happy to back you up. Take care and have a great day!