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titanrentall-gma
July 15, 2024
Question

Does anyone know why I am not able to see my bank transactions even though the bank is linked?

  • July 15, 2024
  • 1 reply
  • 0 views
New company but my second one through QuickBooks.  I had no issues with the other company connecting. Account is linked.  Bank Transactions page keeps asking to connect account.

1 reply

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Anonymous
July 15, 2024

Let's bring those bank transactions to QuickBooks Online (QBO), @titan11_2.

 

You can manually update your bank account in QuickBooks Online to refresh the connection between your bank and QuickBooks so transactions will show up.

 

Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Hover your mouse to Transactions, then Bank transactions.
  3. Click on the bank account then, select Update.

If you've updated your bank details in QuickBooks manually but still have the same issue, there may be an interruption in the connection between your bank's website and QuickBooks. Contact your bank to check for any ongoing maintenance causing the interruption.

 

For more information, check out this article: Bank errors and missing transactions in QuickBooks Online.

 

Moreover, you can check out these articles for future reference that'll walk you through the steps to categorize your transactions and reconcile your account seamlessly:

 

 

Please let me know if you need help with managing your bank in QBO. I'll be around to help you always. Stay safe.

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titanrentall-gmaAuthor
July 17, 2024

Thank you for your reply. I have called QuickBooks and the issue is more than I can resolve and their IT team is working on it. I worked through all the actions with QuickBooks and verified banking is linked but just no transactions. 

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BeautyMarksAesthetics
July 28, 2024

I am having the same issue, it shows that my bank checking account is linked, but I don't see it in online Quickbook bank transactions after several times clicking refresh.

Any other tips?

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