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Capricious
Apr 21, 2020 5:42 PM UTC
Solved

double entries in my register

I have been using 2017 and have online payroll. When going to reconcile the checks that I write appear twice in the register and are there month to month making it more difficult to reconcile.

Thanks

Rubielyn_J
Rubielyn_JAnswer
Apr 21, 2020 6:47 PM UTC

Hi there, @Capricious.

 

I'd be glad to help you correct duplicate transactions when reconciling. You need to remove double entries in your register.

 

Here's how: 

  1. Go to the Banking menu.
  2. Choose Bank Feeds and then Bank Feeds Center.
  3. In the Items Reviewed section, select the account with the transactions you want to remove.
  4. Select Items to Delete.
  5. Choose the transactions you want to delete.

Once done, you can refer to this article on how to match your real-life bank and credit card statements: Reconcile an account in QuickBooks Desktop.

 

Please let me know if there's anything else I can do to help you succeed today. I'm here to help. Have a great day. 

 

 

 

 

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25 replies

Rubielyn_J
Rubielyn_JAnswer
Apr 21, 2020 6:47 PM UTC

Hi there, @Capricious.

 

I'd be glad to help you correct duplicate transactions when reconciling. You need to remove double entries in your register.

 

Here's how: 

  1. Go to the Banking menu.
  2. Choose Bank Feeds and then Bank Feeds Center.
  3. In the Items Reviewed section, select the account with the transactions you want to remove.
  4. Select Items to Delete.
  5. Choose the transactions you want to delete.

Once done, you can refer to this article on how to match your real-life bank and credit card statements: Reconcile an account in QuickBooks Desktop.

 

Please let me know if there's anything else I can do to help you succeed today. I'm here to help. Have a great day. 

 

 

 

 

CapriciousAuthor
Apr 27, 2020 12:09 PM UTC

I dont see an items reviewed section,items recieved ,?

JonpriL
Apr 27, 2020 1:14 PM UTC

Hello @Capricious,

 

Items Reviewed is a tab you can locate when your bank account is connected to the banking feeds. Since it is not, you'll want to run a quick report of your register and compare each detail of your check. Doing so, you can decide whether you delete them or not.

  1. Go to Banking.
  2. Click Use Register.
  3. Select your bank account.
  4. Click QuickReport.

From here, you can simply open each check in case you needed to delete them.

 

Lastly, here's a few articles you can read for ideas in managing your bank account and transactions: Banking and Bank Feeds for QuickBooks Desktop.

 

Keep me posted in the comments down below if you have any other questions. I'll be happy to help.

lwccpm
Feb 25, 2021 6:10 PM UTC

Hi there I am having this issue too. For 3 months now our tax payments are being posted to both of our bank accounts. The payment only comes out of one of them so we have had to fix it with a journal entry every month. It wont let me delete the items as they are tied to payroll taxes. So frustrating and the 3 calls I have made to Quickbooks have offered zero help!!!!

Blessed Bookkeeping
May 28, 2023 12:17 PM UTC

You would need to check your payroll settings ! Settings> payroll settings > go to the main bottom to accounting preferences and see where that specific payroll tax is being mapped to in your chart of accounts ! Hit the pen and edit info ! It could be that it was being mapped to that bank at one time and the only way to remove it from the wrong bank to correct is did a Journal Entry but moving forward if that is mapped correctly it will only come out of that specific account and of course your payroll tax chart of account ! Hope this helps !

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