Downloaded data file is blank?

Thanks for posting in the Community space, chuckedna.

I'm here to help you download your QBO data successfully.

Please ensure that your QuickBooks Desktop is on the "No Company Open" screen. Then, you'll need to download the migration tool before you start exporting data. I'll show you the step-by-step process.

1. Sign in to the QuickBooks Online account you want to convert using a supported web browser. 

2. Highlight the URL and replace anything after /app/ with exportqbodatatoqbdt.  The URL should say https://cxx.qbo.intuit.com/app/exportqbodatatoqbdt. XX  in the URL is a number, (don't edit the number), and select Enter on your keyboard. 

3. In the Export Overview window. Read the Export Overview. Click Get Started.

4. Choose the Download tool to download the QuickBooks Desktop migration tool.

5. Once done, launch the tool to install it and select Next.

6. Accept the terms in the license agreement and hit Next,

7. Choose Complete as the type of setup,  click Next and then Install.

8. Select Finish.

Here's how to prepare the file for export:

1. Go back to QuickBooks Online. You should be in the Prepare to export window. Click Continue.

2. Choose what data you want to export. Select Continue.

3. Hit Learn about the limitations of converting data for QuickBooks Desktop to learn about limitations that can impact your migration and click Continue.

4. Enter the Name and email address for the confirmation and select Continue. Then hit Close and wait for the email confirmation.

5. You'll need to get back to the export page. Repeat by adding exportqbodatatoqbdt after the /app/. Then click Get Started.

6. On the Prepare to export page, select Continue.

7. On the Select your data page, choose the same option you previously selected and hit Continue.

8. On the Exporting from QuickBooks Online page, you'll have a message that says you already have a file to download. Select Continue to Download.

9. Click Download QBXML file. If QuickBooks prompts you to save the file, choose a location easy to find, like your desktop and select Continue.

Run the QuickBooks Desktop migration tool:

1. Ensure that QuickBooks Desktop is open at the No Company Open screen.

2. Launch the QuickBooks Desktop migration tool app that was downloaded.

3. Browse the path to the downloaded QBXML file and select Import.

4. Choose a location and name for your new QuickBooks Desktop file.

5. Look for the QuickBooks - Application Certificate.  It may be hidden behind other screens if QuickBooks Desktop is in the background. Select the read/modify rights and if you want to allow personal data access. Click Continue and Done on the confirmation screen.

6. Hit Done once your data has been imported successfully.

Review this guide for your reference: Export and convert your QuickBooks Online data to QuickBooks Desktop.

Please see this resource for more info: Limitations when you convert from QuickBooks Online to QuickBooks Desktop.

Reply to this post if you have further questions about downloading your QBO data. We're always here to help.