Solved
Downloading Transaction Mac Desktop - Capital One
Hello, I’m having a crazy issue with Quickbooks Mac Desktop 2019. My quickbooks isn’t allowing me to download my .qfx/.qbo file that I’ve downloaded from my Capital One bank account. The error it gives me is “contact your financial institution.” Things I have tried: -Contacted Capital One. Didn’t work. —---They suggested downloading the .qfx through a different browser, which I tried and… didn’t work. -Making a new company file and trying to download it there. Didn’t work. -Using an earlier backup of the company file. Didn’t work. -Massive amounts of googling and quickbooks forum searching to find someone with a similar issue and troubleshooting via that. Didn’t work. Things that do work… downloading the .qfx file from the Wells Fargo bank account, converting to .qbo, and then downloading into quickbooks. My quickbooks is up to date with the latest mac version. I’m logged into my company and intuit account. Is there something in the .qbo/.qfx/text file that I need to alter to make this work? It worked in the past. The last download for Capital One I had that worked was when I updated my bookkeeping on October 17th. Any help is appreciated. Thank you in advance!
