Duplicate transactions from bank feed

Hello there, @johnpeck. I'm here to ensure you'll be able to fix the duplicate transactions in bank feeds in QuickBooks Desktop (QBDT).

I appreciate you providing information about your concern. To start the troubleshooting steps, let me first discuss some details about this. 

QuickBooks automatically downloads the maximum number of transactions available from your bank once it is connected to online banking. Also, each bank account is linked differently to the program and sometimes there are cross wires. That said, QBDT might download duplicate transactions occasionally. 

To fix this, you can simply remove the duplicates. The process depends on the mode you're using. But before that, ensure that you review and match the transaction in QuickBooks. Then, create a backup copy of your file so we can make sure you have the original file that can be restored in case of accidental data loss or damage. 

When ready, follow these steps to delete duplicates:

If you're in the Register mode

1. In your company file, go to the Banking menu and select Bank Feeds then, click Bank Feeds Center.
2. Next, locate and select the statement from the Items Received From Financial Institution section and click View.
3. From there, match the appropriate transactions then, select Done.
4. Select Yes in the Not Finished Matching screen. You'll return to the Online Banking Center.
5. Look for the same statement from the Items Received From Financial Institution section and select it. Then, click Delete.

If you're using the Side-by-Side mode

1. In your company file, navigate to the Banking menu and select Bank Feeds then, click Bank Feeds Center.
2. Next, in the Items Reviewed section, select the account with the transactions you want to remove.
3. Click Items to Delete.
4. From there, select the transactions you want to delete.
5. Then, select Delete Selected and click Yes to confirm.

For more details, feel free to check this article: Remove duplicate transactions in QuickBooks Desktop.

I'd love to know how the steps go. I'm always around here in the Community if you have follow-up questions about managing your bank feeds. I'd appreciate any updates about this. Please feel free to add a comment below. Have a good one and take care.

I had my laptop stolen, but backed it up to Google Drive and MS.  Software was not backed up, as usual, or better said some of it was but not where it could be reused, and the loss occurred the weekend after I had no choice but to update and old version data and new version QB caused the corrupt file...I don't recall exact wording but I could not open company files.  After around 31 hours (I looked at call duration on my Verizon bill) and maybe 6 or 7 calls I finally got to a woman in Oklahoma where I described the problem as I had many times before, but I could tell she immediately lit off in a direction other than the others who would go through a two hour slog, get the company open, declare victory and the call was over,.  She fixed it, but I started getting the same download stuff I did not want because I had already downloaded it, balanced the checking account, etc.  What's weird now is when I download and retrieve qbo file, the downloaded prior to issue still comes in and I delete around 300, and accept only what I want.  I wish I had gotten the lady's number and could pay her separately. The support calls prior to her were making things worse so I am concerned about letting QB support walk me through how to get the, 'I already have them' transactions to stop. I asked the woman if the other support calls made a bigger mess, and her reply was guarded.  "If someone decides to listen to this recorded call and you answer that question you could be out of work, right?"  I am going to try downloading a .csv file.  That way I can delete 300 I don't want by highlighting and deleting before sucking them in.