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July 15, 2024
Question

Echeck from Non customer

  • July 15, 2024
  • 1 reply
  • 0 views

I have an electronic check that is not from a customer that needs to be deposited.

I'm not able to receive the check because he is not a customer.

I tried to record the deposit only, but that won't work because I don't have the physical check to take to the bank, and it needs to be processed as an ECheck.

I did not see a way to receive and record in Merchant Services either.

Is there a way to record this electronic check?

 

1 reply

JenoP
July 15, 2024

The process of receiving online payments is primarily intended for handling transactions involving customers, Agpro24. I'll provide an alternative for you to consider.

 

Please note that there's no built-in feature to receive or process E-checks for non-customers within the QuickBooks ecosystem at the moment.

 

However, you can explore third-party apps and integrations that offer this function. Go to this link to visit the QuickBooks Desktop App Center: https://desktop.apps.com/home.

 

Once the funds have been deposited into your bank account, record it in your company file. This will help ensure the accuracy of your financial records in QuickBooks by aligning them with your actual bank transactions.

 

Since the payer is not a customer, you can add it to the Other Names List. This is particularly used for tracking individuals or organizations that do not fall under the customer, vendor, or employee categories.

 

I'd be glad to share the entire process with you. Here's how:

 

  1. Go to the List menu and select Other Names List.
  2. Click Other Names and choose New.
  3. Type in all the details and click OK.

 

After that, use these steps on how to record the deposit:

 

  1. Go to the Banking menu and select Make Deposits.
  2. Proceed to the Received From column and select the name that you've set up.
  3. Enter all the details.
  4. Click Save and close.

 

Since you mentioned you're also using QuickBooks Payments, let me share these articles that provide additional guidance on managing merchant bank deposits:

 

 

The entire QuickBooks team and Community are ready to assist further if needed when receiving payments or recording any transactions. Please don't hesitate to reach out.