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January 7, 2022
Question

Every day my connected bank account keeps disconnecting and i have to re enter a security code to connect again. very frustrating, transactions are all out of balance now

  • January 7, 2022
  • 1 reply
  • 0 views
only one bank account connected, but for some reason, in the morning, i will have an email every day to re-enter a security code for my bank to continue downloading transactions. Its a texted code sent to me from Huntington bank to verify "who i am" type thing...

1 reply

JoesemM
January 7, 2022

I'm here to help you rectify this connection issue, @johnrivera-woodw.

 

Disconnecting your bank and require to enter a code when reconnecting is one of the security features of your bank. Two-factor authentication is an additional layer that strengthens the security of your bank.

 

Also, It could be your financial institution is performing system maintenance. That said, I'd suggest contacting your bank or visiting their website. There might also be messages, notifications, or alerts from their website that may need your attention. If there are changes made in your bank, you'll also need to update that in QuickBooks Online.

 

May I also know what's your financial institution's name? This way I can verify if there is an ongoing investigation specific to your bank.

 

I'm also sharing these resources below to give you more insights on what to do if transactions are not updating and fixing banking errors in QBO:

 

 Once transactions are in, you're now ready to categorize and match them in QuickBooks. 

 

Let me know how this goes and if you need more help with bank feeds. It will be my pleasure to assist. Stay safe and have a great day ahead, @johnrivera-woodw.