Skip to main content
D
DNfinance
February 26, 2024
Question

Fidelity.com is not showing up as an institution.

  • February 26, 2024
  • 2 replies
  • 0 views

I cannot connect Fidelity.com to QBO because Fidelity is not showing up on the list of financial institutions. It used to be listed and connect no problem late last year.  Fidelity said it's QBO's issue. Is there a current, ongoing issue with this, and will this be resolved?  

 

In scanning the other discussions, it seems like there are variations of this problem for a lot of users.

    2 replies

    C
    CarlSJ
    February 27, 2024

    Hello there, DNfinance.

     

    Upon further review, it appears that your question has already been answered by my colleague. Please refer to this link for additional information: Re: Where did the fidelity.com connection go? - Page 3 (intuit.com)

     

    Always know that you can post again here in the Community if you have other QuickBooks-related questions. We're here to lend a hand. Keep safe.

    C
    cmargerpositionwealth
    March 6, 2024

    Join the club! I have a Fidelity connection that was lost a few months ago. QB blamed FID, meanwhile they were able to fix the issue...?  Now I've just lost it again. Transactions aren't posting since 2/26. Error 590. I'll be shocked if this gets fixed quickly. To whatever QB rep responds with the same canned BS responses:

    Yes, I've spoken to a rep, who blamed Fidelity

    No, I haven't changed any of my FID accounts

    No, there are no problems at FID

    Yes, I've tried reconnecting, with no luck

    Yes, we are paying for a SH*T product

    Yes, we have taxes to file

    No, no one has offered to reimburse us for days lost of your product

     

    Terms & ConditionsAccessibility statement