Skip to main content
April 7, 2024
Question

For anyone who used live taxes - where can you find a copy of your return to view and download?

  • April 7, 2024
  • 1 reply
  • 0 views
I've followed the "Taxes" and "Year-end filing" links - nothing there.

1 reply

April 8, 2024

Hello there, Jmj. I appreciate the details you've shared as you seek to view and download a copy of your return. 

 

In QuickBooks Online, viewing and downloading a copy of your return can normally seen within the Taxes menu, then Year-end filing. Since you've mentioned that locating it is currently unavailable, I recommend contacting our support team. This way, they can identify why this is happening on your end and will find a resolution regarding it. 

 

Here's how: 

  1. In your QBO account, select Help (?)
  2. Choose the Search tab.
  3. At the bottom of your screen, click Contact Us.  
  4. Type your concern. Then click Continue
  5. You may choose CallbackAppointment, or Chat as your way to connect with us. 
  6. Kindly fill out the provided field such as your First nameLast nameEmail address, and Phone number. 
  7. Depending on what you choose as your way to connect with us, click CallbackSchedule an appointment, or Chat. 

 

You may also want to learn more about the Support hours of QuickBooks.

 

Additionally, you can access this material to learn more about how to file your 2023 business taxes in QuickBooks Online: QuickBooks Live Tax in QuickBooks Online

 

Furthermore, you can also browse the self-help articles since they consist of some related topics that you can use as your future reference.