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JFShears43
September 5, 2022
Solved

FROZEN BANK RECONCILIATION

  • September 5, 2022
  • 1 reply
  • 0 views

I opened by bank reconciliation on my QB MAC desktop 2021.  It froze.  Now I can't check off any items or reconcile it or close it.  

Best answer by SarahannC

We can perform some steps to fix your bank reconciliation from freezing, JFShears43.

 

First, download the latest product updates to ensure you have the  recent update of QuickBooks. 

 

  1. From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
  2. If a newer version is available, click Install Update.
  3. When prompted, click Install and Relaunch.
  4. When the update is complete, QuickBooks for Mac automatically opens.

 

Once done, we can run the Verify and Rebuild Data within your company file to fix issues.

 

  1. Select File, then select Utilities.
  2. Select Verify Data, then select OK to close all windows.

 

Then, proceed with the steps outlined in the How to rebuild your company file data section. Check this article: Find the most common data issues in a company file and fixes them.

 

Also, you can read through the subjects in our QuickBooks for Mac user's guide to learn how to manage your finances with QuickBooks Desktop for Mac.

 

Don't hesitate to post more if you have other questions about reconciliation or anything related to QuickBooks. Take care and have a good one.

1 reply

S
SarahannCAnswer
September 6, 2022

We can perform some steps to fix your bank reconciliation from freezing, JFShears43.

 

First, download the latest product updates to ensure you have the  recent update of QuickBooks. 

 

  1. From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
  2. If a newer version is available, click Install Update.
  3. When prompted, click Install and Relaunch.
  4. When the update is complete, QuickBooks for Mac automatically opens.

 

Once done, we can run the Verify and Rebuild Data within your company file to fix issues.

 

  1. Select File, then select Utilities.
  2. Select Verify Data, then select OK to close all windows.

 

Then, proceed with the steps outlined in the How to rebuild your company file data section. Check this article: Find the most common data issues in a company file and fixes them.

 

Also, you can read through the subjects in our QuickBooks for Mac user's guide to learn how to manage your finances with QuickBooks Desktop for Mac.

 

Don't hesitate to post more if you have other questions about reconciliation or anything related to QuickBooks. Take care and have a good one.

    J
    JFShears43Author
    September 6, 2022

    Thank you so much.  Last time that happened I spent over an hour with Quickbooks trying to resolve this problem.  It seems as though every time there is an update of Quickbooks or my Mac it happens. Not sure which one is causing the problem.   Now I will know the solution.

     

     

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