Getting an error when reconciling a payment/invoice

Hi there, @Nick4227. I'm determined to help you get this sorted out as soon as possible so you can complete reconciling your transactions in QuickBooks Online (QBO).

Before anything else, I'd like to thank you for reaching out here in the Community. I understand that accidents like this happen unexpectedly. But it's okay. I've got you covered, and I believe we can resolve your query in no time.

Now, since you've recreated the transaction post-reconciliation, you'll want to locate the transaction in the account's register and then manually reconcile it. I'll gladly input the steps below so you can proceed. To begin, here's how:

1. Access your QuickBooks Online company.
2. On the left navigational bar, go to the Accounting tab.
3. Locate the account that you've reconciled and then in the Action column, click View register.
4. Select the transaction you want to reconcile to expand the view.
5. In between the Deposit and Balance column, Click the checkbox until it is "R". This means you've reconciled the transaction.
6. Once done, click Save.

For future reference, here are our articles to help you fix in case you encounter another reconciliation discrepancies:

• Fix issues the first time you reconcile an account in QuickBooks Online.
• Fix issues for accounts you've reconciled in the past in QuickBooks Online.

@Nick4227, should you need further assistance reconciling transactions in QuickBooks? or do you have any additional QuickBooks-related concerns? Don't hesitate to get back to me by leaving a comment down below. As always, it'll be my pleasure to help you out again. Take care!